Hi Helen,
Thank you for your thoughtful review — we’re glad to hear you found the Elsy Dress well-made.
Fit can vary depending on body shape and proportions, particularly as our garments are made from natural cotton with little to no stretch. Each style is designed to suit different body shapes, so a fit that works beautifully for one person may feel quite different on another. Many of our customers find that trying different cuts, or making small adjustments as you’ve done, helps achieve a more personalised fit.
In terms of colour, all of our garments are photographed in natural light, and we include close-up images to show the fabric as accurately as possible. However, lighting, screen settings, and photography can still affect how tones appear across different devices.
Each piece is also hand screen-printed using traditional techniques, which means there can be subtle variations in colour and finish from one garment to another. These variations are part of what makes each piece unique, and reflect the nature of small-batch, slow fashion production.
We understand the appeal of more flexible return options when trying a new style. As a small business working with limited runs, we’re not able to offer the same return flexibility on heavily discounted pieces, which is why we encourage customers to try new styles under our full return terms where possible.
Thank you again for taking the time to share your experience.
Warm wishes,
The MahaShe Team xxx
